Ginger, Tridiuum Partner to Direct Patients to Proper Behavioral Treatment

Ginger, an on-demand virtual behavioral health care system, has teamed up with Tridiuum, a digital behavioral health solutions provider. The ultimate goal is to help guide patients to the most appropriate level of behavioral health care. 

Headquartered in San Francisco, Ginger works with employers, health plans and other groups to deliver on-demand behavioral health coaching, therapy and psychiatry to users via text and video.

Meanwhile, Tridiuum is based in Philadelphia. It designs solutions to help health plans and providers implement and improve behavioral-medical care integration. Its tools help organizations identify which patients need behavioral health care, in addition to speeding their access to treatment and having a measurable impact on their outcomes.


Here’s how it works: Tridiuum’s clients can direct patients in need of mental health support to Tridiuum’s Behavioral Health Index (BHI). The BHI measures the severity of each patient’s needs, then helps direct them to the most appropriate behavioral health organization in Tridiuum’s provider network.

Under the new partnership, Ginger will join that network, meaning Tridiuum’s clients will be able to share data with Ginger, in addition to referring patients to receive its on-demand behavioral health coaching, therapy and psychiatry services.

The partnership comes as interest in digital behavioral health is at an all-time high, catalyzed largely by the coronavirus.


Last year, mental health tech startups brought in a record-setting $2 billion total in equity financing, according to a CB Insights Report. And this year, the space has continued to pull in record levels of fundraising, as stakeholders at the same time identify telehealth and digital therapeutics as two of the most underrated technologies in all of health care.