Behavioral Telehealth Company Focused on 911 Calls Raises $3.5M

MD Ally — a telehealth company focused on mental health and 911 dispatches — has raised $3.5 million in seed funding. 

The round was led by General Catalyst with participation from Seae Ventures. It brings the startup’s total funding raised to $4.5 million, according to a press release announcing the news.

Founded in 2018, MD Ally helps 911 dispatchers, EMS workers and police officers expand the scope of services they’re able to provide. The startup — which currently operates in New York, Florida, Louisiana, Arizona and California — does that by providing a telehealth solution that streamlines mental health care and social services. 


The platform integrates into the back-end of 911. It’s specifically designed to help public safety personnel triage callers to virtual services when appropriate, with the technology giving dispatchers the ability to connect non-emergency patients directly to licensed medical professionals for comprehensive and personalized virtual care.

The goal is to better serve those patients, while also cutting overall costs and wait times for the patients who are in need of emergency response services. 

“This latest funding will further enable us to realize our vision of a virtual response system that helps reduce ambulance wait times, decrease crowding in emergency rooms and ensures equitable healthcare outcomes for all,” Shanel Fields, CEO and founder of MD Ally, said in a press release announcing the news.


MD Ally will also use the new funding to finance research and development to expand its capabilities and services.

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