SelectQuote and its Population Health patient engagement model have announced a partnership with Thriveworks to provide virtual behavioral health and medication management services as well as in-person services across the country.
Bob Grant, SelectQuote’s president of the company’s Senior Division, said in a press release the move will expand and enhance SelectQuote’s Population Health platform by supporting seniors and “meeting their healthcare needs from primary care to behavioral health to medication management and adherence.”
“As we continue to grow SelectQuote’s Medicare business, Population Health is becoming a popular platform for customers because it offers many different services that they have expressed needs for over the past several years in one place,” Grant said. “It also allows SelectQuote to deepen its relationship with Medicare customers even more.”
SelectQuote is a direct-to-consumer (DTC) insurance platform that, among many other things, sells senior Medicare advantage and supplemental policies. Population Health’s patient engagement model focuses on expanded benefits, awareness and education, real-time provider engagement scheduling and subsequent follow up conversations throughout a person’s healthcare journey.
“We started Population Health because as we were listening to our core Medicare Advantage and Medicare Supplemental insurance customers, we gained some invaluable insight into the services they need most, like provider engagement scheduling,” Grant said in June.
Thriveworks is a mental health provider that aims to make high-quality counseling and psychiatry services accessible and affordable. The company’s licensed clinicians are in-network with major insurance plans and provide both in-person and virtual care for ailments such as depression, anxiety, trauma, stress and relationship issues.
David Drap, the senior vice president of Employer Partnerships at Thriveworks, said in the release the new partnership will expand Thriveworks’ ability to “provide quality care to people how and where they want it.”
Based on the thousands of Health Risk Assessments (HRAs) that customer success agents have conducted since Population Health’s start, about 46% of current members have identified a need for behavioral health services. The demand is there, and with the new partnership with Thriveworks, SelectQuote and its Population Health team hope to bridge that gap by giving its clients more options in more areas of the country.
The partnership, according to the news release, gives Population Health members access to Thriveworks’ “top-quality behavioral health and medication management services virtually and in over 300 locations.”
In June, SelectQuote announced the home-based primary care provider Heal, Inc. was also joining its Population Health model.
Written by Patrick Filbin