Teladoc Health Board Appoints Ex-Guidewell CFO to CEO Role

The board of Teladoc Health Inc. (NYSE: TDOC) has named Charles “Chuck” Divita III as its new CEO, effective immediately. He will also serve on the telehealth company’s board of directors.  Divita succeeds longtime CEO Jason Gorevic as the company tries to reverse a years-long skid in share prices and losses and reposition its virtual […]

The Next Chapter for Mental Health Coverage and Business Models

All was relatively quiet on the behavioral health front for publicly traded companies in Q1, reflecting the typically sleepy nature of the first quarter for those seeking to wrap up old initiatives and start new ones. Don’t get me wrong: It’s not like nothing happened or there isn’t anything worth pondering. Quite the opposite, in […]

Teladoc’s CEO Steps Down Amid Shaky Public Performance, BetterHelp Growth Slowdown

Teladoc’s (NYSE: TDOC) longtime CEO Jason Gorevic has stepped down amid the company’s ongoing struggles on the public market. The company’s Chief Financial Officer Marla Murthy will step in as acting CEO during the transition period, according to the Teladoc’s board of directors. Teladoc is one of the largest virtual care companies in the country. […]

BetterHelp Holds Direct-to-Consumer Course as B2B Virtual Mental Health Rises

Unlike its virtual health competitors, Teladoc’s (NYSE: TDOC) subsidiary BetterHelp plans to focus on the direct-to-consumer marketplace. This tactic differs from its main competitor Talkspace (NASDAQ: TALK), which has refocused its efforts over the last two years on moving away from the direct-to-consumer market and towards more enterprise efforts. Others in the virtual care space, […]

Teladoc CEO: ‘There’s A Lot of Untapped Potential Outside the US’ for BetterHelp Expansion

Teladoc (NYSE: TDOC) is setting its sights on the international market to grow its direct-to-consumer behavioral health business segment, BetterHelp.  This comes after a revenue dip for BetterHelp in Q4 2023, which the company attributed to a decline in customer-acquisition yield. Overall, BetterHelp generated $276 million in Q4 revenue, down by $10 million from last […]

Top Behavioral Health Trends for 2024

After a tumultuous 2023, 2024 may be a steadier year for the behavioral health industry. While behavioral health deals slipped in 2023, Behavioral Health Business expects M&A to pick up this year as interest rates fall and the economy stabilizes. Still, the M&A craze of 2021 is unlikely, and mega deals will be scarce. This […]

Teladoc’s Behavioral Health Business BetterHelp ‘Decelerated’ After Period of Hyper-Growth

Teladoc’s direct-to-consumer behavioral health service, BetterHelp, has ‘decelerated’ coming off multiple years of hypergrowth. The organization is now focusing on balancing top-line growth, bottom-line growth, and cash flow. “After scaling rapidly to surpass a billion dollars of revenue last year. We have since taken a more balanced approach to growth and margin at BetterHelp,” Mala […]

BetterHelp Pays $7.8M in FTC Settlement, Agrees to Stop Sharing Patient Data for Advertising

The Federal Trade Commission announced Thursday that it intends to ban BetterHelp from data sharing for advertising purposes. The regulatory body further calls BetterHelp to pay $7.8 million to consumers as a part of a settlement over allegations it shared sensitive health information with third parties such as social media platforms and digital advertisers. The […]

Teladoc’s BetterHelp Comes Back Down to Earth After Years of ‘Hyper-Growth’

After two years of “hyper-growth,” Teladoc (NYSE: TDOC) expects gains in its B2C behavioral health product, BetterHelp, to slow. In Q4, BetterHelp revenue grew by 29% year over year, raking in $277 million. Overall, that made up, more than 40% of Teladoc’s consolidated revenue of $638 million. BetterHelp business had an adjusted EBITDA of $53 […]