UnitedHealthcare Sees Virtual Care Make Up 66% Of All Behavioral Health Claims

Telehealth visits increased by an eye-popping amount among UnitedHealthcare members compared to pre-pandemic levels. Utilization in 2021 increased to 28 million virtual care visits — a 2,500% increase — with about half of those visits being for behavioral health issues. And within behavioral health, 63% of all visits were conducted via telehealth, according to a […]